YOUTUBE GETS A BRAND NEW LOOK An exciting new logo and icon were unveiled this week for online video platform, YouTube. The new logo has been designed to work better across a variety of devices and screen
TAYLOR GETS EVERYONE TALKING Singer Taylor Swift got the internet buzzing this week with talk of her new music. Late last week, the singer appeared to delete all posts and images across her social media channels, which
Does Your Company Really Care about Customer Experience?#Customers #CX #CustomerExperience #CustomerService #CustServ #custexp #marketing — IBSO (@Interstandards) August 19, 2017
THE NATIONAL LOTTERY’S SOCIAL MEDIA BLUNDER It has been a bad week for The National Lottery this week after their latest social media campaign went wrong. Users were told to retweet one of the company’s posts with
FACEBOOK LAUNCHES WATCH This week, Facebook announced its new video platform, Watch, was being launched to a small percentage of US users. The platform features some original content funded by Facebook and will also feature personalised recommendations.
LG LAUNCHES AIRPORT ROBOTS Electronics company LG is trialling new robots in Seoul’s Incheon International Airport in preparation for next year’s Winter Olympics in South Korea. The brand has launched two types of robot. The first is the
A DANCING HOT DOG GOES VIRAL A dancing hot dog filter from Snapchat has gone viral this week. Rather than detecting faces, which is how the usual Snapchat filters work, this filter can automatically detect surfaces, allowing
SCHOOLS ISSUE SNAPCHAT MAPS WARNING A few weeks ago, Snapchat launched a new location-sharing feature. It allows users to share their location in real-time, which builds up a map of where your ‘friends’ on the app are.
GOOGLE HIT BY RECORD FINE Google made headlines this week after they were hit with a €2.4bn fine by the European Commission. The fine is the largest one to ever be issued by the regulator after Google was